CapitalRise Finance Limited ("CapitalRise", "we", "us" or "our") is committed to protecting and respecting your personal information and your privacy.
1.1 CapitalRise Finance Limited is a company registered in England and Wales (registration number 09571824), whose registered office is at Jubilee House, 2 Jubilee Place, London SW3 3TQ. CapitalRise Finance Limited is an appointed representative of Sapia Partners LLP, which is authorised and regulated by the Financial Conduct Authority, registration number 550103.
1.2 CapitalRise For the purposes of the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018 (the "Act"), we act as controller of data processed by us or on our behalf. We will always comply (and be able to demonstrate our compliance) with the GDPR and the Act when processing personal data. Further details on the GDPR and DPA can be found at the Information Commissioner’s Office website (ico.org.uk).
1.3 We will process personal data in accordance with the GDPR, the Act, the Privacy and Electronic Communications (EC Directive) Regulations 2003 (“PECR”) and any other applicable privacy laws.
We may collect and process any of the following information about you:
2.1 Information you give us. You may give us information about yourself by using the online forms provided on the Website or by corresponding with us by e-mail or otherwise. This includes, without limitation, information you provide when you sign-up and register to use the Website, enter into a deal via the Website, ask a question via the Website, participate in discussion boards or other social media functions on the Website and/or when you report a problem with the Website or our services.
The information you give us may include:
(a) your name (including copies of Proof of Identity documents);
(b) your date of birth;
(c) your current and (where necessary) previous postal address (including copies of Proof of Address documents);
(d) your telephone number and email address;
(e) your bank or building society account details and credit or debit card information;
(f) your nationality;
(g) your National Insurance number.
Please note that certain information is necessary in order for you to register for a CapitalRise account and to use our services. However, we will not collect or process more personal data than is required for the specific purpose(s) notified to you, nor will we keep the data for longer needed for such purposes or process it for other purposes unless we have your consent or we are authorised to do so by law.
We may collect and process further personal information if you update any information on your account.
2.2 Information we collect about you. Each time you visit the Website we may automatically collect any of the following information:
(a) technical information, including the Internet protocol (IP) address used to connect your computer or device to the internet, your login information, browser type and version, browser plug-in types and versions, operating system and platform. Please note this information identifies the device being used and does not necessarily identify the user of that device; and
(b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page. By analysing this information, we can identify which parts of the Website are popular and which are not, helping us to improve the Website. The Website uses these log files to compile non-personal statistical information about matters such as length of stay on the Website, type of pages visited and other general information. This information is mostly anonymous: we usually want to know how people in general are using the Website, not what you in particular are doing on the Website. However, we are able to track individual cookied customers to help improve their individual journey and also to provide them with support should they need it.
2.3 Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on the Website. We work closely with third parties (including, for example, business partners, suppliers of technical and payment processing services, advertising networks, analytics and search information providers and credit reference agencies) and may receive information about you from them.
3.1 We, or third party data processors acting on our behalf, may collect, use and store the personal information listed above for the following reasons:
(a) to allow you to access and use the Website and to register for an online account;
(b) to provide you with content which is tailored specifically to you;
(c) to provide you with the information and services that you request from us;
(d) to enable you to make applications to become either an investor or developer;
(e) to verify your identity in order to prevent and detect money laundering and fraud;
(f) to carry out credit reference checks and other regulatory checks;
(g) to carry out statistical analysis and market research;
(h) for marketing, advertising and promotional purposes;
(i) to notify you about changes to our services and to keep you informed about our fees and charges;
(j) with your consent, to contact you (including by email or post) with information about our products and services which either you request, or which we feel will be of interest to you. Please note that under PECR we will be entitled to assume that our clients have consented to receiving marketing communications from us in respect of goods and services similar to those they have previously purchased from us providing we always offer an "opt-out" or "unsubscribe" option with each such communication;
(k) with your consent only, to disclose your personal information to carefully selected third parties, so that they might contact you (including by email or post) with information about products and services which may be of interest to you.
3.2 We will process your personal data in accordance with the following principles:
(a) all personal data must be processed lawfully, fairly and in a transparent manner;
(b) all personal data must be collected for one or more specified, explicit and legitimate purposes and not processed in a manner incompatible with those purposes;
(c) all personal data shall be restricted to what is adequate, relevant and limited for those purposes;
(d) all personal data shall be kept accurate and up to date (and reasonable steps must be taken to erase or rectify inaccurate personal data);
(e) all personal data must be kept for no longer than is necessary for those purposes;
(f) all personal data must be protected by appropriate technical and organisational security measures to prevent unauthorised or unlawful processing and accidental loss, destruction or damage.
3.3 Where your personal data is inaccurate or out of date, it will be corrected, pseudonymised, anonymised, destroyed or erased as appropriate. Please let us know if your personal details change or if you become aware of any inaccuracies in the personal data we hold about you.
4.1 We may share your personal data with any company that is a member of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006) in connection with the specified purposes notified to you in respect of that data. Our group members will act as processor of that data and will process it in accordance with our instructions as controller.
4.2 We may share your personal information with selected third parties, including:
(a) our service providers and sub-contractors, including but not limited to card payment and direct debit payment processors, suppliers of technical and support services and companies that assist us in carrying out identification and fraud checks;
(b) credit reference agencies for the purpose of assessing your credit score, where this is a condition of us entering into a contract with you;
(c) companies that assist us in our marketing, advertising and promotional activities;
(d) analytics and search engine providers that assist us in the improvement and optimisation of our site.
4.3 We may also disclose your personal information to third parties in accordance with our legitimate interests or as otherwise required by law:
(a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
(b) if CapitalRise or substantially all of its assets are acquired by a third party, in which case personal information held by CapitalRise will be one of the transferred assets;
(c) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions or any other agreement; or
(d) to protect the rights, property, or safety of CapitalRise, our customers, or other persons. This may include exchanging information with other organisations for the purposes of fraud protection and credit risk reduction.
4.4 Save as expressly detailed above, we will never share, sell or rent any of your personal information to any third party without your consent. Where you have given your consent for us to share your information, but later change your mind, you should contact us and we will stop doing so.
5.1 You have the following rights in respect of your personal data held by us. Please send all requests in respect of these rights to our Data Protection Administrator:
(a) to access your personal data;
(b) to be provided with information about how your personal data is processed (this information is set out in this Policy);
(c) to have your personal data corrected where necessary (please contact our Data Protection Administrator promptly should you become aware of any incorrect or out-of-date information);
(d) to have your personal data erased in certain circumstances (please refer to the appropriate data protection legislation or consult the ICO for details);
(e) to object to or restrict how your personal data is processed;
(f) to have your personal data transferred to yourself or to another business.
5.2 If you consider that we have not complied with this Policy or the relevant data protection legislation in respect of your personal data or someone else’s, you should raise the matter with our Data Protection Administrator. Any such breach will be taken seriously and will be dealt with in accordance with the relevant data protection legislation.
5.3 You have the right to take any complaints about how we process your personal data to the Information Commissioner:
Information Commissioner’s Office
Cheshire SK9 5AF
0303 123 1113.
5.4 For more details, please consult the relevant data protection legislation or address any questions, comments and requests regarding our data processing practices to our Data Protection Administrator.
6.1 The personal information that we collect from you may be transferred to, and stored at, a destination outside of the UK or European Economic Area "EEA". It may also be processed by staff operating outside the UK or EEA working for us, other members of our group or third-party data processors. Such staff may be engaged in, among other things, the provision of our services to you, the processing of transactions and/or the provision of support services.
6.2 We will only transfer personal data outside the UK or EEA subject to appropriate safeguards. These safeguards will usually consist of standard data protection clauses which we will adopt and implement with the relevant data processor or third party service provider; we will inform you in advance if other safeguards are to apply.
7.1 We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction. We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk. All information you provide to us is stored on our secure servers. Payment transactions may be undertaken by third party service providers and will be encrypted using industry standard SSL technology. Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
7.2 We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Although we make every effort to protect the personal information which you provide to us, the transmission of data over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to the Website and that any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
Last updated on 2 February 2019.
CapitalRise Finance Limited ("CapitalRise", "we", "us" or "our") is committed to protecting and respecting your personal information and your privacy.
If you have any questions in relation to this cookies policy or if you would like more information on the cookies that we use and their purposes, you can contact us by post at: CapitalRise Finance Limited, Jubilee House, 2 Jubilee Place, London SW3 3TQ, or by email at: email@example.com.
1.1 Cookies are small data files which are placed on your computer or mobile phone ("device") when you visit our Website. Cookies will collect information relating to your use of our Website, information about your device such as IP address and browser type, demographic data and, if you reached the Website through a third party website, which third party website directed you to the Website.
1.2 When you re-visit our Website, cookies allow our Website to recognise your device, remember your preferences and tailor your use of the Website. Information provided by cookies can help us to analyse your use of our Website and help us to provide you with a better user experience.
1.3 Cookies are referred to as either "session" or "persistent" cookies, depending on how long they are used for:
(a) Session cookies only last for the duration your online session and disappear from your device when you close your browser. Session cookies are not stored on the hard drive of your device.
(b) Persistent cookies are stored on the hard drive of your device after the browser has been closed and last until you delete them or they reach their expiry date. Persistent cookies are activated each time you visit the site where the cookie was generated.
1.4 For more information, please see www.allaboutcookies.org.
2.1 The types of cookies that may be used on our Website fall into one of four categories as follows:
(a) "Strictly Necessary" cookies. These cookies are essential for the operation of our Website and enable you to access certain features. Without these cookies, we would be unable to provide you with the online services you request. These cookies do not track where you have been on the internet and do not gather information about you that could be used for marketing purposes.
(b) Functional cookies. Functional cookies are used to recognise your device when you return to our Website. They also remember your preferences (such as your username, language and region) on our Website and enable us to personalise our content for you. The information collected by these cookies is usually anonymised, so we cannot identify you personally. Functional cookies do not track your internet usage or gather information which could be used for selling advertising, but they do help with serving advertising.
(c) Analytical cookies. Analytical cookies are used to monitor the performance of our Website. For example, they allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. The information provided by these cookies allows us to analyse patterns of user behaviour and we use that information to enhance user experience or identify areas of the Website which may require maintenance. All of the information collected by these cookies is anonymous and is only used for statistical purposes.
(d) Targeting cookies. These cookies may be placed on your device by us or by trusted third parties. They remember that you have visited our Website and use that information to provide you with advertising which is tailored to your interests. This is often called online behavioural advertising (OBA) and involves the monitoring of interests based upon web browsing history. Your web browsing history can be used to infer things about you (for example, your age, gender etc.), and this information may also be used to make advertising on websites more relevant to you. Although behavioural advertising cookies can track your activity around the internet they cannot identify you personally, even if you are signed in to our Website. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. If you would like more information about OBA, including how to opt-out of these cookies, please visit www.youronlinechoices.com.
2.2 Our emails may contain a web beacon to track whether you open an email and if you click on any of the links in the email. We may use this information to help us analyse the types of topics that you are interested in and to let our advertisers know how many of our anonymised, aggregated users click on their advertisements. When you delete the email, the web beacon will be deleted. If you do not wish to receive these web beacons, you can choose to receive emails from us in plain text rather than HTML.
3.3 When you browse our Website some cookies may be set by third parties, over which we have no control. When you visit a page with embedded third party content, the service provider may set their own cookies on your device. You may also encounter third party cookies resulting from our use of third party services, which help us monitor traffic on our Website. We do not control the use of these cookies and you should refer to the relevant third party websites for more information.
3.1 There are a number of ways for you to manage cookies. Your browser settings should allow you to accept or reject cookies and you can set your browser to prompt you before accepting a cookie.
3.2 You can delete any cookies that have been installed in the cookie folder of your browser. The various browsers provide different procedures to manage your settings. Most browsers will have a help feature or menu that will tell you how to delete or disable cookies. You can also delete similar data used by browser add-ons by changing the settings of your add-on or visiting the manufacturer's website.
3.3 Please be aware that if you set your browser to disable cookies entirely it may affect the way our Website operates and you may not be able to use certain features of our Website.
Last updated on 2 February 2019.
These Terms and Conditions (together with the documents referred to in them) tell you the terms on which you may make use of our website, whether as a guest or a registered member. Please read these Terms and Conditions carefully before you start to use our site as these terms will apply to your use of our site. By using our site, you confirm that you accept these Terms and Conditions and that you agree to comply with them and any applicable laws and regulations. If you do not agree to these Terms and Conditions, you must not use our site.
1.1 CapitalRise Finance Limited (firm reference number 739181), is an appointed representative of Sapia Partners LLP ("Sapia") which is authorised and regulated by the Financial Conduct Authority ("FCA") under firm reference number 550103. References in these Terms and Conditions to "we", "us" and "our" are to CapitalRise.
1.2 The CapitalRise service is available to investors that become members through our website. We provide members with details of potential investments, such as bonds and shares issued by companies ("Property Companies") we set up to acquire an interest in a real estate asset. CapitalRise or its associates shall provide the directors for and own the voting rights in the Property Company.
1.3 If you are eligible for membership, you can invest online and receive online investment reports.
1.4 Your money is subject to protection under the client money rules set out in chapter 7 of the Client Assets sourcebook of the FCA rules. Your money will be segregated from our money and held by a custodian (the “Custodian”), in a segregated client money account held at a bank or building society approved by the FCA until such time that the funds are transferred for investment. Neither we nor the Custodian shall be liable in the event of default by a bank, other borrower, agent, broker or other person who is holding your money pursuant to these Terms and Conditions. Any interest earned on the balance of the client money account will be retained by the Custodian and is not payable to you.
1.5 The Property Company will use the investment proceeds to make a loan or re-finance an existing loan to a property developer, who will use the proceeds of such loan to either invest in or redevelop property, as set out on our website in the Investment Opportunity page for that investment.
1.6 All loans to developers will be secured by a first or second charge over the development or investment property, granted by the developer in favour of the Property Company, as set out in the Investment Opportunity page for that investment. The security arrangements are set out in section 4 below.
1.7 We will treat all members as retail clients for the purposes of the FCA rules (retail clients receive the highest degree of regulatory protections under those rules).
1.9 We reserve the right to restrict access to some parts of our site to registered users and permitted investors.
1.10 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
1.11 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any other person.
1.12 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms and Conditions.
1.13 We cannot guarantee that the website will be free from viruses and will not be responsible for the consequences of any viruses you may import from the website. You should only use the website for the investment purposes for which it is designed.
2.1 We make details of investment opportunities available to all users of our website, but only members are able to apply to invest or view investment offers in the Investment Opportunity page.
2.2 In order to become a member of CapitalRise, you will need to apply to join and be approved by us. We reserve the right to reject applications on such grounds as we see fit, including, without limitation, your knowledge and understanding of investing, your financial status, your capacity to be bound by these Terms and Conditions or the jurisdiction in which you live or are a citizen.
2.4 Provided that we accept your application to become a member, you will then be able to view the investment offers available through the CapitalRise platform.
2.5 Only members can invest, so your application for membership should be completed in the name of the same person that will invest.
2.6 You will be required to provide personal details and a password to register as a member, which are unique to your individual CapitalRise membership and are not transferable. Your registration details and password are how we identify you and so you must keep them secure at all times.
2.7 You are responsible for all information and activity on the platform by anyone using your details. If you authorise an agent, family member, employee or sub-contractor to use CapitalRise online account you will be responsible for their activity on the platform. Any breach of security, loss, theft or unauthorised use of your security details must be notified to us immediately. We reserve the right not to act on your instructions where we suspect that the person logged into your CapitalRise online account is not you or we suspect illegal or fraudulent activity or unauthorised use.
2.8 You agree not to adapt or circumvent the systems in place in connection with the platform, nor access our systems other than by using the credentials assigned to you and by following the instructions that we have provided for that type of connection.
3.1 If you wish to subscribe for an investment, you will need to specify the size of the investment you wish to make and place funds in your CapitalRise account.
3.2 Whether we choose to accept your application to invest will be at our discretion, even if you are a member and satisfy our eligibility criteria, for example, because the offer is over-subscribed or under-subscribed or because of legal or regulatory matters. The allocation policy for each investment is based on a first-come-first-served basis, by reference to the time your CapitalRise account is funded.
3.3 All investments will be governed by the terms of the Bond Instrument or (for shares) Information Memorandum; the Property Company's articles of association; and these Terms and Conditions. To the extent that there are any inconsistencies between these documents, the provisions of the Bond Instrument/Information Memorandum shall prevail over the Property Company's Articles of Association, which shall prevail over these Terms and Conditions. We shall use all reasonable endeavours to ensure the information provided by us in the Investment Opportunity page is accurate and gives rise to enforceable rights against the Property Company and developer, where relevant.
3.4 We do not provide investment advice, legal advice or tax advice. In particular, we will not assess the suitability of an investment in light of your personal circumstances and you are responsible for making your own investment decisions. If you are in any doubt as to your own personal circumstances, you should seek such advice from an appropriately qualified professional. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
3.5 We will not facilitate investment where we are aware that it is illegal, although it is your responsibility to ensure that you have complied with any relevant legal or regulatory restrictions that would prohibit you from investing.
4.1 It may be necessary for us to take steps to enforce provisions of the loan agreement against the developer for your benefit. We will generally do this through the control we exercise over the Property Company through its directors, whom we appoint.
4.2 We will notify investors if there is a default under the investment instrument and convene an investor meeting to take instructions. At the investor meeting, the directors of the Property Company will provide information about the default and recommend a course of action to investors. (Where we hold security in the form of a second charge, our ability to take enforcement action will be subject to the rights of the holder of the first charge, which will be summarised on the Investment Opportunity page.) We will not be responsible for any information we obtain from other sources or opinions that we provide to you for the purposes of deciding how to deal with a default, such as information about the circumstances of the developer or the value of the property.
4.3 We may instruct third parties, such as solicitors, in order to pursue the debt. Our costs for taking action to exercise a charge of up to 10% of the amount we recover plus any third party costs will be payable by the developer and will be deducted from the proceeds of recovery before you have been repaid (and so may reduce the amount paid to you if there is a shortfall).
4.4 Developer default could result in a delay in you receiving investment returns. Your investment return in respect of any delay in payment to you will be set out in the Bond Instrument or Information Memorandum.
4.5 We will keep you up to date with the progress of efforts to collect missed payments and to recover defaulted debt.
5.1 If we accept your application to make an investment, we will provide you with bank account details, or other payment details, into which you should transfer your subscription amount. The CapitalRise account will be held by and administered by the Custodian as a client account. At present, the Custodian is Goji Financial Services Limited, which is authorised and regulated by the Financial Conduct Authority under firm reference number 805323. We, or any other authorised firm we nominate, may take over control of the CapitalRise account at any time provided that we or they have appropriate regulatory permissions to hold client money and you authorise the current Custodian to transfer any monies it holds for you in the CapitalRise account to any replacement Custodian in such circumstances without seeking your express instruction to do so.
5.2 The Custodian will, where applicable, treat money in your CapitalRise account as “Client Money” in accordance with the FCA's client money rules. Client Money will be held in an approved bank account under the FCA’s rules. The Custodian will use reasonable skill and care for the selection, use and monitoring of any approved bank with which Client Money is held, but will not be liable for their acts or their insolvency.
5.3 All uninvested cash in your CapitalRise account is currently to be held in a Client Money bank account with Starling Bank Limited.
5.4 You should note that unless otherwise agreed the Client Money will be held in a pooled account and will not be separately identifiable from Client Money of other clients of the Custodian or its associates on Starling Bank’s books and records. Accordingly, should the Custodian default on its obligations to its clients, any shortfall in Client Money held by Starling Bank Limited may be shared pro-rata among all clients whose money is held in the pooled client money account.
5.5 Where a bank with which the Custodian holds Client Money fails (including the appointment of a liquidator, receiver, administrator, or trustee in bankruptcy, or any equivalent) this will constitute a secondary pooling event under the FCA Rules. The consequences of the failure of a bank holding Client Money for the Custodian's clients include that there may be a shortfall in the funds held for you so that you may incur a potential loss.
5.6 Where a Client Money balance remains unclaimed and provided the Custodian has taken the following reasonable steps to trace the client and return the balance, the Custodian may cease to treat the money as Client Money and pay the Client Money to a registered charity of the Custodian's choice. The Custodian must, except in the case of aggregate Client Money balances of £25 or less:
5.6.1 determine that there has been no movement on the client's balance for a period of at least six years (ignoring any payments or receipts of charges, interest or similar items); determine, as far as reasonably possible, the correct contact details of the client;
5.6.2 write to the client at the last known address (either by post of e-mail) informing the client of the intention of no longer treating that balance as Client Money and to pay the sums concerned to charity, giving the client 28 days to make a claim;
5.6.3 where the client does not respond after 28 days, attempt to communicate the information in sub-clause 5.6.2 above to the client on one further occasion by any means other than that used in sub-clause 5.6.2, including by post, e-mail, telephone or media advertisement;
5.6.4 where the client has not responded within a further 28 days following the communication in sub-clause 5.6.3, write to the client by post or e-mail at the client's last known address informing the client that as the Custodian has not received a claim for the Client Money, the Custodian will in 28 days’ pay that sum to a registered charity and provide an undertaking to pay to the Client an equivalent sum if the client seeks to claim the Client Money in future. This sub-clause 5.6.4 does not apply if the Custodian has obtained confirmation that none of the contact details held for the client is accurate or that the communication is unlikely to reach the client;
5.6.5 make and retain records of all balances released from client bank accounts all relevant documentation (including charity receipts) and details of all actual or attempted communications in accordance with this clause; and
5.6.6 undertake to make good any valid claim against any released balances.
5.7 Your CapitalRise account is non-interest bearing and no interest accrues on the Client Money deposited within it or is repayable to you.
5.8 If you want us to hold money that has not been allocated in your CapitalRise account in order to invest in future opportunities, you may do so. No interest is payable on money held in the CapitalRise account and no fees are charged in respect of establishing the account. CapitalRise or the Custodian may retain a payment representing interest on the money held in the CapitalRise account.
6.1 If the fundraising target is met and the investment goes ahead, investments issued by the Property Company will be allocated to you, equal to the entire amount or a fraction of the amount of subscription which you requested. The allocation shall be paid from your CapitalRise account to the developer in accordance with clause and the corresponding investments will be registered in your name.
6.2 The funds raised through the investment issued by the Property Company will be used to make a loan to an underlying developer (the value of which will be equal to the fundraising target, minus platform fees and expenses, as set out in the schedule) who will typically use the loan to redevelop a property or to undertake new property investment. The specific details of how the loan funds will be used by each developer will be set out in the Investment Opportunity page relating to each investment opportunity.
6.3 Your investments will normally include voting rights that permit you to vote on matters affecting investors in accordance with the Property Company's articles of association and the investment instrument.
6.4 Any of your subscription which is not allocated to investments will be returned to your Nominated Account. If you wish to request that the funds be returned to an account other than your Nominated Account, you must contact us by email to make the request and provide a reason why the payment cannot be made into your Nominated Account. Any alternative account must be in your name and be held with a bank or credit institution that is acceptable to us. We will not, in any event, be obliged to pay money to an account other than your Nominated Account.
6.5 All returns due in connection with your investment(s) will be paid into your Nominated Account. Payments will generally be made after deduction of relevant tax. Regardless of whether we withhold tax, it is your responsibility to account for any taxes that may be payable to the appropriate authorities.
6.6 Details of the investments and money in your portfolio can be viewed through the "My Account" section of the CapitalRise website. For reporting purposes, we will value your bonds by reference to the original capital amount you paid for them rather than their potential sale value. We will value the property in respect of which security is held by reference to the valuation obtained at the point of sale to the developer.
7.1 CapitalRise does provide you access to a Bulletin Board where you can post requests to buy or sell investments from other investors. Your ability to sell is dependent upon finding a buyer and so you should normally expect to hold your investments until the developer sells the underlying property and repays the loan to the Property Company. The Property Company will then distribute the proceeds to you in accordance with the investment instruction.
7.2 We generally charge our fees to the Property Companies and the developers, although we charge fees to investors in respect of investment transfers pursuant to clause 8.3. No fee shall be charged for transfers upon death or incapacity of a member.
7.3 We do not charge a fee to invest. If you want to exit early you can sell your investments on the Bulletin Board. We will charge 1.5% of the current value of the investment at the point of posting it on the Bulletin Board and will deduct this from the payment made back to you.
8.1 The Investment Opportunity page relating to the relevant Property Company will set out full details of the relevant fees, which are charged on an investment by investment basis, although generally, we will charge fees to the Property Company/developer.
8.2 We generally charge our fees to the Property Companies and the developers, although we charge fees to investors in respect of investment transfers pursuant to clause 8.3. No fee shall be charged for transfers upon death or incapacity of a member.
8.3 We do not charge a fee to invest. If you want to exit early you can sell your investments on the Bulletin Board. We will charge 1.5% of the current value of the investment at the point of posting it on the Bulletin Board and will deduct this from the payment made back to you.
9.1 If you no longer want to be a member of CapitalRise, provided you have no investments with us, you can let us know by email and we will end your membership straightaway. Termination will not affect the terms of any investment you have entered into.
9.2 If you hold investments through us, cancelling your membership will not affect the charges we will levy to the developer and/or the Property Company and we will continue to maintain your account in accordance with clauses 5 and 6.
9.3 Subject to clause 9.2, we may end your membership rights to receive information about or participate in new investments at any time and for any reason, including but not limited to breach of these Terms and Conditions, applicable law, mis-use of our website or account inactivity for a period of 12 months or more.
10.1 As part of our role in bringing investment opportunities to you, we will generally be involved with the parties establishing the real estate trading companies you invest in and the real estate assets that they acquire, including potentially acquiring property from property developers and selling properties to the real estate trading company, and providing directors and other services to the real estate trading company.
10.2 We sometimes offer opportunities on the platform where individuals at CapitalRise have an interest in the development and this could result in a potential conflict between the interests of our associates and investors’ interests. An example of this is where a project is being undertaken or promoted by Finchatton or associated entities, as two shareholders and directors of CapitalRise are also shareholders of Finchatton. Where these potential conflicts arise, we have internal procedures in place to manage and monitor conflicts that may arise:
These internal measures include:
For further information on how we manage and monitor conflicts; a copy of our Conflicts of Interest Policy is available upon request.
10.3 We will provide the directors for and control the exercise of security by the Property Company, acting in your interests.
10.4 We may charge fees or include a margin in our dealings with third parties in accordance with our Conflicts of Interest Policy (available on request), which requires us to always pay due attention to the interests of our members.
10.5 When we use prefunders, the prefunder may be an associate of ours and we may prefund deals ourselves. Preferential investment terms, such as higher returns and/or fee income, are generally afforded to pre-funders and institutional investors in recognition of the additional liquidity and volume they provide to facilitate the property transaction.
10.6 Conflicts that are specific to a particular investment shall be disclosed in the Investment Opportunity page.
11.1 We, Sapia and the Custodian have established procedures in accordance with the FCA rules for the effective consideration of complaints. Please contact us to request a copy of our complaint handling policy. We will refer complaints relating to Sapia or the Custodian on your behalf.
11.2 If you are still unhappy with the outcome of a complaint, you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone 0800 023 4567 or email firstname.lastname@example.org.
11.3 If the bank with which your CapitalRise account is held becomes insolvent, this will not be our or the Custodian’s responsibility. The maximum compensation available from the Financial Services Compensation Sceheme (“FSCS”) in respect of money held in a bank account is £85,000.
11.4 If we, Sapia or the Custodian become insolvent and owe you money in respect of the regulated services we have provided to you at the time of our insolvency, you may be entitled to compensation from the FSCS, up to a maximum of £85,000.
11.5 For more information you can contact the FSCS in writing at 7th Floor, Lloyds Chambers, Portsoken Street, London, E1 8BN by telephone on 0800 678 1100, by email to email@example.com or by going to www.fscs.org.uk.
12.1 You shall be liable to us and Sapia for any loss or damage suffered by us as a result of any breach of these Terms and Conditions or the terms of any investment you make through CapitalRise.
12.2 We and Sapia shall not be liable to you for any loss or damage which you may suffer as a result of being a member of CapitalRise or using the CapitalRise services except where such loss or damage arises from our breach of these Terms and Conditions or was caused by our or Sapia’s gross negligence, wilful default or fraud. We and Sapia are not responsible for any breach of these Terms and Conditions arising from circumstances outside our reasonable control. Our and Sapia’s total liability to you in connection with these Terms and Conditions, your membership of CapitalRise and your use of the services provided via the platform shall not exceed the amount of money you have invested giving rise to the liability.
12.3 We or Sapia will not be liable for loss of profits, sales, business, or revenue, loss of anticipated savings; loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.
12.4 Nothing in these Terms and Conditions shall limit our and Sapia’s liability for personal injury or death, fraud, nor for any other liability, the exclusion or limitation of which is not permitted by applicable law or regulation. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
12.5 When we make forward-looking statements, we will base them on reasonable assumptions, but we shall not otherwise be responsible for the achievement of such statements where they are outside of our control.
13.1 We may need to update or amend these Terms and Conditions from time to time to comply with law or to meet our changing business requirements. We may make such changes without your specific agreement where those updates are, in our reasonable opinion, of an immaterial and routine nature and may not always be able to give you advance notice of such updates or amendments but we will always post them on our website so you can view them when you next log in. By continuing to use the CapitalRise service, you agree to be bound by the terms of any such updates and amendments. However, please note that any of the content on our site could be out of date at any given time and we are under no obligation to update it.
14.1 Subject to clause 14.3 below, as between you and us, we own all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights existing in or in relation to the platform.
14.2 If and to the extent that any such intellectual property rights vest in you by operation of law or otherwise, you agree to do any and all such acts and execute any and all such documents as we may reasonably request in order to assign such intellectual property rights back to us.
14.3 You shall retain ownership of all copyright in data you upload or submit to the platform. You grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.
15.1 These Terms and Conditions are governed by and to be construed in accordance with English law. In the event of any matter or dispute arising out of or in connection with these Terms and Conditions, you and we shall submit to the non-exclusive jurisdiction of the English courts.
15.2 If any of these Terms and Conditions is found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the remainder shall, so far as possible, continue in full force and effect.
15.3 No single or partial exercise, or failure or delay in exercising any right, power or remedy by us shall constitute a waiver by us of, or impair or preclude any further exercise of, that or any right, power or remedy arising under these Terms and Conditions or otherwise.
15.4 In the event of our insolvency, the Custodian will continue to hold your money pending investment, but will not facilitate any new investments. The Custodian will notify you of changes to reporting requirements in such event.
15.5 In the event of Sapia's or the Custodian’s insolvency, we shall attempt to find an alternative services provider to enable the platform to continue to function.
15.6 We, Sapia or the Custodian may arrange to pay and receive amounts owing to and from the Property Company to and from the developer directly (as this avoids unnecessary delays and costs associated with making multiple transfers). Receipt of such payments from the developer will discharge the obligation of the Property Company to you under the relevant investment.
15.7 We, Sapia and the Custodian may exercise any of our rights or discharge our obligations under these Terms and Conditions in our or Sapia's own capacity or through any company or other legal entity which has all relevant legal authorisations, licences or permissions to discharge those functions. Other than Sapia and the Custodian, which shall be entitled to exercise rights under these Terms and Conditions, no other person shall have rights to enforce terms under the Contracts (Rights of Third Parties) Act 1999.
If you have any questions about these Terms and Conditions, or wish to contact us for any other reason, you can contact us in writing at: Jubilee House, 2 Jubilee Place, London SW3 3TQ, by telephone on: 020 3869 2620 or by email to: firstname.lastname@example.org.
Our typical developer fees are listed below. These fees are indicative of a conventional development project. They will vary based on the nature of the project and are also subject to change from time to time.
DEVELOPER FEE SCHEDULE
|Arrangement fee - Debt||Up to 1.0% of funds raised|
|Arrangement fee - Equity||Up to 1.5% of funds raised|
|External professional fees||Up to 1.5% per year|
|Exit fee||Up to 1.0% of funds raised|
|Interest margin||0–1.8% of the borrower’s interest rate|
|Default interest||Up to 5% above borrower’s interest rate|
|Extension fee||Up to 0.5% of funds raised|
We do not charge investors fees to invest.
INVESTOR FEE SCHEDULE
|Arrangement fee - Debt||0%|
|Arrangement fee - Equity||0%|
|Early exit fee||1,5%|
|International payment charges||£15|
CapitalRise may use 'pre-funders' to fund the loans to developers before they are refinanced by CapitalRise investors. CapitalRise may be charged fees for this service.
These fees are indicative of a typical project. They will vary based on the nature of the project and are also subject to change from time to time.
Bank charges may be applicable on incoming investment payments. CapitalRise will reflect any difference on the investment amount. Speak to your bank for more details about the charges that they apply.
Updated March 2019.
Our Bulletin Board gives CapitalRise investors more choice. We know that life isn’t always predictable and sometimes you may no longer want to hold an investment until the end of its term, so our investors can choose to sell their investment to another CapitalRise member and get their money back before the end of the term. Posting an investment on the Bulletin Board does not guarantee a sale.
Investors are urged to seek independent professional advice when considering an investment. Investing places your capital at risk and you should diversify your investments. Investment performance is not covered by FSCS. There is no recognised market to sell this investment. Tax rules and allowances depend on your circumstances and may change.
See Key Risks before investing.